Reference

Everything You've Been Meaning to Ask Us

Got a question about your account, a deposit through PayPal or Venmo, or how withdrawals work? We've pulled together the answers our members ask about most, straight from the people who run this lobby.

Account SetupPayPal & Venmo DepositsWithdrawal ProcessMobile AccessState Eligibility
oldcarraffle Everything You've Been Meaning to Ask Us
WHY OUR ANSWERS HOLD UP

How We Keep This FAQ Accurate and Useful

A FAQ is only as good as the people writing it. Here's what stands behind the answers on this page and why you can treat them as current rather than placeholder copy.

Written by Account Operators

Every answer here comes from the team that actually processes deposits, reviews withdrawals and handles support tickets — not a third-party content studio.

Payment Rails We Actually Use

We only describe PayPal, Venmo and Play+ flows that are live on the platform. We don't pad the FAQ with payment methods we don't support.

State Law Flagged Where It Applies

Wherever access or eligibility depends on state law, we say so clearly rather than implying the platform is available everywhere in the US without qualification.

SSL-Secured Account Data

Your account information and every transaction flow through SSL-encrypted connections. That applies whether you're on desktop or accessing the lobby through mobile.

GET ACCOUNT HELP

How to Reach Us When the FAQ Doesn't Cover It

Some questions are account-specific and no FAQ answer can substitute for a real conversation. Here's how we handle support when you need to go further than this page.

Live Chat Start a live chat session from any page in your account dashboard. Our team handles deposit holds, withdrawal status and identity verification questions directly.
Email Support Send account-specific questions to our support address. Include your registered email and a description of the issue so we can pull up your account without back-and-forth.
Account Help Center Your account dashboard includes a help section where common payment and verification steps are laid out in the same language we use here — no jargon, no detours.
PLATFORM AT A GLANCE

What We Have in Place for Your Account

3
Local payment methods: PayPal, Venmo, Play+
SSL
Encrypted account and transaction data on every page
Mobile
Full lobby access via mobile browser on iOS and Android
Live Chat
Direct support channel for account and payment questions
oldcarraffle What the FAQ Section Actually Covers

What the FAQ Section Actually Covers

This page is organized around the questions we hear most — not a generic help dump, but the real stuff: how to fund your account via PayPal or Venmo, what happens when a Play+ prepaid card transaction is pending, and how identity verification clears your first withdrawal. We've written each answer the way we'd say it across the support desk, because that's

where most of these questions come from in the first place. If you're in Atlantic City or playing from your phone on the couch, the same answers apply. Availability depends on your state, so a few answers flag that where it matters. If something isn't covered here, our live chat team handles account-specific questions directly — no ticket queue, no canned replies.

  • PayPal
  • Venmo
  • Play+
  • Live Chat Support

Frequently Asked Questions at oldcarraffle

These are the questions that come up most often — covering account creation, deposits via PayPal and Venmo, Play+ prepaid card use, withdrawals, identity verification, and mobile access. State eligibility applies throughout.

Go to your account wallet, select PayPal or Venmo, enter the amount and authorize from your PayPal or Venmo app. Most deposits reflect in your account balance within a minute or two.

Play+ is a prepaid card tied to your casino account wallet. Load it from your bank or debit card, then use it to deposit or withdraw without linking a checking account directly to the platform.

First withdrawals require identity verification — upload a government-issued ID and confirm your address through your account dashboard. Once verified, the hold clears and the payout routes to your chosen method.

Access depends on your state's laws. We operate where local law permits online casino and sportsbook activity. Check the eligibility page in your account settings to confirm your state's status.

Yes. The full lobby — including live dealer tables, slots and sports betting on NFL and NBA markets — loads in your mobile browser on both iOS and Android. No download required.

Wait a few minutes, then check your account wallet transaction log. If the deposit isn't showing after that window, open a live chat session with your Venmo transaction ID ready so we can trace it quickly.
Reference

FAQ

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.