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How oldcarraffle Handles Your Personal Information

This page lays out exactly what information we collect when you open an account, make a deposit via PayPal or Venmo, or browse the lobby — and what we do with it. We keep this policy direct so you always know where you stand.

Account data transparencyPayment privacy: PayPal, Venmo, Play+Cookie controls in your settingsRight to request deletionUS-based account protections
oldcarraffle How oldcarraffle Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We apply encryption across your account session and all payment flows. Here's how we manage the four key areas of your privacy on this platform.

Payment Data Handling

We never store full PayPal credentials, Venmo tokens, or Play+ card numbers on our servers. Payment processors handle that data under their own security standards, and we receive only a transaction confirmation.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you visit. You can turn off non-essential cookies through the cookie banner or your account preferences page.

Data Retention

Account records are kept for the period required under applicable state regulations. When your account is closed, we delete non-required personal data within the timeframe set by those rules.

Requesting Changes

You can ask us to correct inaccurate details or delete your account data entirely by contacting support through live chat or email. We aim to confirm receipt and process your request within the window required by applicable law.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to review the data tied to your account, ask us to correct something, or request full deletion, our support team handles those requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account record quickly.

Team online

Live Chat

Open the chat widget inside your account dashboard. A support agent can pull up your data record and confirm what's on file or flag a correction request on the spot.

Email Support

Send your privacy request to our support address listed in the account help section. Include your registered email and the specific data action you're requesting — review, correction, or deletion.

Account Settings

Some data preferences, including cookie consent and marketing communication opt-outs, can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy on oldcarraffle

These are the questions we hear most often about account data, payment privacy, and your rights under this policy.

We collect your name, email address, date of birth, and the payment method you register — PayPal, Venmo, or Play+. We also log device and session data for account security purposes.

We do not sell your personal data. We share information only with payment processors like PayPal and Venmo, and only what those processors need to complete a transaction. No marketing data sales.

Contact support through live chat or email with your registered email address. We'll pull your data record and send you a summary. Processing time follows applicable state requirements.

Yes. Submit a deletion request through live chat or the support email listed in your account help section. We delete non-required data after your account is closed, within the timeframe set by applicable law.

Your full PayPal credentials and Venmo tokens are never stored on our servers. Those providers handle credential storage in their own encrypted systems; we only receive a confirmation that a transaction was completed.

We check location to verify eligibility under state law. Access to the platform depends on where local law permits, so a location check is required before you can use account features.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.